RESOURCES

RESOURCES YOU CAN USE

Designed for both new and experienced employees, these tools help drive excellence in every customer interaction.

How-to & Quick Help Guides

Get all the instruction you need to set up your voice mail, email signature, hosting via your personal WebEx platform, and other everyday business tools

CHANNEL 1

The Caterpillar Channel1 Video Platform is a proven vehicle for sharing educational and awareness media to both Caterpillar personnel and Cat dealers.

MICRO-MODULES

Whether they are new to you, or you’ve been doing them daily for a long time, there’s helpful information within these 8-10 minute micro-learning modules…and they are mobile-enabled, so you can have this game-changing information on the fly as you lead your GEMBA Walks!

VIDEO-LIBRARY

Our video library is a great resource for showcasing the various ways Carter serves as a partner to our customers and how we enable our customers to reach their highest level of success through the services we provide and the team that provides them.